Terms & Conditions

Welcome to EmDraws Art Supplies. By accessing or using our website, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before placing an order or using our services.

1. General

These Terms & Conditions govern your use of the EmDraws Art Supplies website and all purchases made through it.

We reserve the right to update, modify, or replace these terms at any time without prior notice. Continued use of our website following any changes constitutes acceptance of the revised terms.

2. Products & Availability

We strive to ensure that all product descriptions, images, pricing, and availability information are accurate. However:

• Product colours may vary slightly due to screen settings and photography.
• Certain products may become unavailable without prior notice.
• We reserve the right to discontinue any product at any time.

In the event that an item becomes unavailable after an order has been placed, we will contact you regarding a suitable replacement, store credit, or refund.

3. Pricing

All prices listed on our website are displayed in Pakistani Rupees (PKR).

EmDraws Art Supplies reserves the right to update pricing, promotions, discounts, and offers at any time without prior notice.

In the event of an obvious pricing error, we reserve the right to cancel the affected order and issue a refund if payment has already been made.

4. Orders & Payments

By placing an order, you confirm that:

• The information provided is accurate and complete.
• You are authorized to use the selected payment method.
• You understand that order confirmation does not guarantee acceptance of the order.

We reserve the right to refuse or cancel any order due to suspected fraud, payment issues, inaccurate information, or product unavailability.

5. Shipping & Delivery

Delivery timelines provided on our website are estimates only and may vary depending on location, courier operations, weather conditions, public holidays, or other circumstances beyond our control.

EmDraws Art Supplies shall not be held liable for delays caused by third-party courier services.

Please refer to our Shipping Policy for complete details regarding dispatch timelines and shipping charges.

6. Returns & Exchanges

Returns and exchanges are subject to our Return Policy.

Customers are requested to inspect their orders upon delivery and notify us promptly if they receive damaged, defective, or incorrect items.

Products that have been used, damaged after delivery, or are not in their original condition may not be eligible for return or exchange.

7. Intellectual Property

All content available on this website, including but not limited to:

• Logos
• Product photographs
• Graphics
• Text
• Website design
• Branding materials

is the property of EmDraws Art Supplies and may not be copied, reproduced, distributed, or used without prior written permission.

8. User Conduct

You agree not to:

• Use the website for unlawful purposes.
• Interfere with the security or functionality of the website.
• Submit false, misleading, or fraudulent information.
• Attempt to gain unauthorized access to our systems.

We reserve the right to restrict or terminate access to users who violate these terms.

9. Limitation of Liability

To the maximum extent permitted by applicable law, EmDrawsArt Supplies shall not be liable for any indirect, incidental, consequential, or special damages arising from:

• Use or inability to use the website;
• Delays in delivery;
• Temporary interruptions of website services;
• Errors, inaccuracies, or omissions in website content.

Our maximum liability shall not exceed the amount paid by the customer for the relevant order.

10. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect and process personal information.

11. Governing Law

These Terms & Conditions shall be governed and interpreted in accordance with the laws of the Islamic Republic of Pakistan.

Any disputes arising in connection with these terms shall be subject to the jurisdiction of the courts of Karachi, Pakistan.

12. Contact Information

If you have any questions regarding these Terms & Conditions, please contact us:

EmDraws Art Supplies
Email: customercare@emdrawsart.com

Address:
NO. 21-C, Zulfiqar Commercial,
Street No. 2/7 Corner, Phase VIII,
Karachi, Pakistan.